EBONY EYES SOUL FOOD

YOUR INFORMATION

WHAT DO YOU NEED?

Need corporate invoicing, a Purchase Order, tax-exempt billing, or government terms? Please use our Corporate & Government form.

DIETARY NEEDS

Allergen Notice: Our kitchen handles nuts, shellfish, dairy, eggs, and gluten. We take care to prevent cross-contact but cannot guarantee an allergen-free kitchen.

BUILD YOUR MENU

Your menu, your way. Order any dish you love, even if it is not listed below, and Chef Tasha will prepare it for you.

Popular Favorites

Select any as inspiration. You are always free to create your own menu above.

DELIVERY TERMS

Minimums

• One-time delivery: $400 minimum or 15 guests, whichever is greater. Pickup: $250 minimum.
• Vacation rental / BNB drop-off: $350 minimum per drop-off.
• Meal subscriptions: minimum 10 meals per delivery, starting at $15.95 per meal.

Order Notice

• Orders require 72 hours notice. Rush orders (24 to 72 hours) are accepted based on availability, with a 15% rush fee.
• Holiday orders (Thanksgiving, Christmas, Easter, Mother's Day, Juneteenth) are due 10 days in advance and paid in full at ordering.
• Last-minute holiday orders are accepted up to 5 days before the holiday, based on availability, with a 15% rush fee.
• Thanksgiving orders are due Monday, November 16. Last-minute orders are accepted through Saturday, November 21 with a 15% rush fee.

Delivery Fees

• One-time delivery: $50 within 20 miles of Houston; $125 for 21 to 60 miles; $250 for 61 to 100 miles; $2.00 per mile round trip beyond 100 miles.
• Meal subscriptions: $15 per delivery within 20 miles; free delivery on 8-week or prepaid plans.
• Vacation rental / BNB: travel fees apply ($75 within 20 miles; $350 coastal).

Meal Subscriptions

• Billed weekly in advance, at the cutoff, by bank draft (ACH) or card on file.
• Initial commitment is 4 weeks, then continues week to week until cancelled.
• Changes, skips, and pauses are due by 12:00 PM (noon), 4 days before your delivery day. Changes after the cutoff: that week is charged and delivered.
• Pause up to 4 weeks at a time at no charge.
• Subscriber perks: free delivery on 8-week or prepaid plans, first access to holiday ordering, and a free dessert with your week 5 delivery.

Payment

• One-time orders are paid in full at ordering.
• Payments may be made by bank draft (ACH) directly from your invoice, Zelle, Cash App, debit card, or credit card. Bank draft, Zelle, Cash App, and debit card payments have no processing fee. A 3% processing fee applies to credit card payments. Checks are not accepted.
• Texas sales tax applies.

Cancellations (one-time orders)

• More than 72 hours before delivery: full refund, minus administrative costs and any non-refundable vendor costs already paid. Non-refundable vendor costs are money we have already paid to vendors for your order that cannot be refunded to us.
• 24 to 72 hours before delivery: 50% refund, minus administrative costs and any non-refundable vendor costs already paid.
• 24 hours or less before delivery: no refund.
• Holiday orders are paid in full at ordering. Cancellations made 7 or more days before the holiday receive a full refund, minus administrative costs and any non-refundable vendor costs already paid. Cancellations made less than 7 days before the holiday are not refunded.

Receiving & Food Safety

• Someone must be available to receive the order, or it will be left according to your access instructions. Missed or failed deliveries due to incorrect access information are not refunded.
• Refrigerate food within 2 hours of delivery. Reheating instructions are included with every order.
• Pickup orders not picked up within 2 hours of the pickup time are released for food safety and are not refunded.

Referral Perk

• Refer a friend who places an order and receive a complimentary dessert tray on your next order.

FINAL NOTES & SUBMIT

Driver gratuity is optional and at your discretion.